Privacy Policy

1. Scope

Signal Desk is a content automation and publishing platform. It helps users discover stories, create short-form informational video content, schedule and publish to connected social platforms, and track publishing status and performance. This policy applies to information processed by Signal Desk in providing those functions.

Signal Desk is independent from TikTok, Meta, and other platforms. Each connected platform processes information under its own terms and privacy policy.

2. Information Signal Desk may process

3. How information is used

Signal Desk uses connected-platform data only to provide requested product functions, including:

• authenticating and maintaining a user-authorized platform connection;
• preparing, scheduling, submitting, and reconciling publications;
• showing the connected account, publication state, and errors;
• collecting authorized analytics and attaching them to the correct publication; and
• protecting the service, resolving support requests, and preventing duplicate or unauthorized actions.

Signal Desk does not sell connected-platform data or use it for targeted advertising. Platform data is not used to create unrelated advertising profiles.

4. Authorization and user control

A platform connection begins through that platform's authorization flow. The authorization screen identifies the permissions requested by the platform app. Signal Desk processes only the permissions granted and available to the connected account.

Users may pause Signal Desk automation, disconnect a supported account in Signal Desk, or revoke the authorization in the platform's own account settings. Revocation may prevent new publishing, reconciliation, or analytics collection. Disconnecting removes locally stored platform credentials; existing content or publication history may remain until separately deleted as described below.

5. Storage, sharing, and third-party APIs

In the supported desktop deployment, working records and media are stored on the operator's computer, while sensitive platform credentials are kept in the operating system's credential vault. If Signal Desk offers a hosted deployment in the future, information may instead be stored with service providers used to operate that deployment. Signal Desk limits access to people and systems that need it for the purposes in this policy.

When a user connects or publishes to a platform, Signal Desk sends the content, metadata, account identifiers, disclosures, and authorization data needed for that request to the relevant platform API. Signal Desk may also share information with infrastructure or support providers that process it on Signal Desk's behalf, or when reasonably necessary to comply with law, protect users, investigate abuse, or preserve the security and integrity of the service. Signal Desk does not disclose platform data for unrelated purposes.

6. Retention

Signal Desk retains information for as long as reasonably needed to provide the service, maintain an accurate editorial and publication trail, secure the system, resolve disputes, and meet legal obligations. OAuth credentials are retained while the connection is active and are removed from Signal Desk's local credential store when the user disconnects that platform. Content, publication identifiers, status, analytics, and technical logs may be retained longer where they are needed for provenance, duplicate prevention, support, security, or transactional integrity.

Deletion requests are evaluated against these needs. Limited records or backup copies may remain temporarily where required for security, fraud prevention, dispute resolution, legal compliance, or reliable restoration. They are not used for new product activity after deletion except for those limited purposes.

7. Security

Signal Desk uses reasonable technical and organizational measures appropriate to the deployment, including separating credentials from ordinary application records, limiting access, validating authorization state, and avoiding credentials in source control and routine logs. No storage or transmission method is completely secure, so Signal Desk cannot guarantee absolute security.

8. Access, correction, and deletion requests

Users may request access to, correction of, or deletion of Signal Desk-stored account or connected-platform data where supported and required. Instructions are available on the Data Requests & Deletion page. Signal Desk may need to verify the requester's identity and authority over the relevant account before acting.

9. Policy updates

This policy may be updated as Signal Desk changes or legal and platform requirements evolve. The effective date at the top will be revised when changes are published. Material changes may also be communicated through the product or the contact information associated with an account, where available.

10. Contact

Questions or privacy requests may be sent to tjtinkle33@gmail.com.